WHEN WILL MY ORDER ARRIVE?

• Once your order is placed and payment is complete, we will process and ship out your order around 14-18 working days  .
• if you have any questions, feel free to contact us at Instagram @theclothesfactory

WHERE CAN I CHECK MY ORDER STATUS?

• Once your order is shipped out, you will receive an email with the title "your order is shipped". This email will show your tracking number and the courier company we used. You can click on the "track my order" button in the email to check your parcel status.
• Or you can contact our customer service at Instagram @theclothesfactory

WHERE DO YOU SHIP TO?

• We only ship within Malaysia and Singapore at the moment.

HOW MUCH DO YOU CHARGE FOR POSTAGE?

Shipping within Malaysia

West Malaysia: RM8 (RM200 Free Shipping)

East Malaysia: RM15 (RM250 Free Shipping)

Shipping to Singapore

One parcel and no limited item inside SGD15 = RM45